SHIPPING & RETURNS

SHIPPING POLICY

Please allow between 7-10 business days for your order to arrive if you live in the US, for international shipping please allow 10-14 business days. If more than 14 days have passed please email us at kelly@tumorhater.org to review the status of your order. 

​​RETURN & EXCHANGE POLICY​

Tumor Hater's return policy is 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days. To return your product please email kelly@tumorhater.org for return mailing address. 

We will exchange an item that isn't the correct size. Please email kelly@tumorhater.org to get the exchange process started. Item will only be accepted for an exchange if it is unused, in the same condition as you received it, and in the original packaging. 

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